Signposting

Accommodation Services are here to help you throughout the duration of your accommodation agreement. You can get in touch with them through the below methods:

• Online contact: lncn.ac/queryform
• Telephone: 01522 886 300
• Email: accommodation@lincoln.ac.uk – room change requests, room bookings, post & parcels or residences@lincoln.ac.uk for maintenance issues, flat problems or queries about inspections. You can also report repair and maintenance issues online too at https://lncn.ac/fixit

You can find us in one of our 5 receptions located across the University of Lincoln campus, which are open Monday to Saturday.

All of the university’s residences are managed following the Universities UK Code of Practice for the Management of Student Housing. For further information please visit www.thesac.org.uk.

The Advice Service is an independent service located within the Student Support & Advice Centre.  We offer a free confidential and impartial legal service to all students at the University of Lincoln.

Our advice covers a wide range of areas including housing, employment, university issues such as interruption and extenuating circumstances and much more.

As we are licensed by the Financial Conduct Authority, we are able to provide debt and money advice, and can also help with any welfare and disability benefit queries.

To book an appointment with the Advice Service, email StudentSupport@lincoln.ac.uk.

The University’s International College provide a range of in-sessional courses, workshops, and one-to-one sessions which are free and designed to support all international students for whom English is an additional language.

If you’d like to contact the International College or find out more about the services they offer then you can email them via email at internationalcollege@lincoln.ac.uk or via phone on 01522 886102.

The Security Team is on duty 24/7, 365 days a year. and also act as a source of information and advice, particularly out of hours. The Security Team are based on campus in the Minerva Building but are here for you, whatever university residence you live in. You can call Security on 01522 886062, 24/7, 365 days a year. If you get locked out, or need to report urgent maintenance out of hours then give Security a call.

The Student Support & Advice Service is located on the ground floor of the Minerva Building and is a one-stop shop for students to gain access to all of our services and locate other academic and professional support across the University.

The Student Support & Advice team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. They can provide practical help, advice and support, resolve issues and concerns, and make referrals to specialist staff if necessary.

You can contact Student Support via email at StudentSupport@lincoln.ac.uk or via the telephone on 01522 837080.

Service information – Student Services (lincoln.ac.uk)

The Student Wellbeing Centre is here to offer support, advice or guidance with any challenges or difficulties students may face during their academic studies. Student Wellbeing can support students on a variety of subjects, including concerns around disability, specific learning differences, mental health or medical conditions, as well as anything which may cause emotional or psychological distress.

The Student Wellbeing Centre can also support you to access appropriate academic support should you have a diagnosis or disability that falls under the Equality Act 2010. This can include supporting you to apply for Disabled Student’s Allowances and creating a Personalised Academic Study Support (PASS) Plan with you. In order to access this support, you would need some detailed medical evidence of your diagnosis.

You can contact Student Wellbeing via telephone on 01522 886400 or by email at StudentWellbeing@lincoln.ac.uk.

Service information – Student Services (lincoln.ac.uk)

Lincoln Students’ Union is an independent, student-led organisation run on behalf of all University of Lincoln students. The aim of the Students’ Union is to provide the best possible student experience by providing a wide range of services which put students at the heart of life at Lincoln. Students are able to get involved with sports and societies, develop their skills with volunteering and other employability opportunities, whilst also accessing many other services such as the SU Advice Centre.

Lincoln Freshers Week 2022 | University of Lincoln Students’ Union (lincolnsu.com)

For academic assistance with writing, referencing or research, you can take advantage of the breadth of resources available within our Great Central Warehouse Library – open 24/7 during key times throughout the academic year.

You can contact the Library via email at Library@lincoln.ac.uk or via telephone on 01522 886222 (University Library) or 01522 835252 (The Ross Library for Biomedical & Health Sciences).

The Library | University of Lincoln